Today Apple held a much anticipated press release in which they announced how they were going to fix the Apple iPhone 4 “death grip” problem. Unfortunately Apple isn’t offering a fix, instead they have decided to give iPhone 4 buyers a free case for their phone.
Apple Inc. CEO Steve Jobs announced that the company will provide a free “Bumper” case to all users who request one, while users who already purchased the $29 case through September 30th will be eligible for a refund.
In response to the phones issue, Jobs simply replied “We’re not perfect.”
According to Jobs, the problem with the phones antenna isn’t widespread, affecting only five in every thousand users, a number which is probably incorrect considering those numbers only include users who have filed an official complaint, while many more users may have sidestepped reporting the issue since they knew Apple was about to announce some type of fix.
For some reason I don’t think Consumer Reports is about to change their mind and “recommend” the phone. It’s amazing to think that Apple actually believes providing a case is a good fix, they touted the sleek design of the device at the phones first press conference and now users are being forced to “bulk up” their phone with a case.